To be able to fully log in to the ICloud account to maybe see if there is something else going on, I have applied to restore the account (because he doesn’t have access to the linked phone number anymore). They told us again that the feature was on. ![]() I have turned the feature off in the iCloud that he says was logged in to the iPhone 8. However, they keep telling us that the find my iPhone feature is still on. Now he is using an iPhone 11 Pro with a different iCloud account and he has changed his phone number last year as well. Also we can’t sign into his Apple ID on another iPhone because it wants us to confirm it on the broke phone.įind my iPhone My boyfriend had bought an iPhone 8 from another dealer almost two years ago. The first time it was a hardware issue which caused the screen to go black. I love my iPhone but having to deal with this twice within a couple months has literally been a pain. Last time his screen messed up and wasn’t broken, we had to drive to the Apple store which isn’t close to our house, bring the original purchase receipt to get Apple to turn off find my iPhone. So you also can’t delete that said phone from without entering the tfa. Because Apple sends the tfa or two factor authentication code to that phone, which with the screen cracked is impossible. Before I get told that I can do this online, no you can’t. Well with the screen broken it is literally impossible to do this. In order to get a new phone I have to turn off find my iPhone on his current one. ![]() My son has broke the screen on his iPhone se 2nd gen.
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